This Privacy Policy explains how PSPeptides, a brand operated by ProSupply Services LLC ("PSPeptides," "we," "us," or "our"), collects, uses, and protects your information when you use our website pspeptides.com and our mobile applications for iOS and Android (together, the "Services"). Our mobile apps display our website inside an in-app browser (WebView), so the same privacy practices described here apply to both the website and the apps.

By using the Services, you agree to the practices described in this policy.

Who We Are

PSPeptides
A brand of ProSupply Services LLC
Website: pspeptides.com
Contact: [email protected]

Information We Collect

We collect only the information needed to operate our store and fulfill your orders:

• Account information — your name, email address, and shipping/billing address, provided when you create an account or check out through our store (powered by WooCommerce).
• Order and cart information — the products you add to your cart, your order history, and order status.
• Mobile phone number and SMS consent data — if you opt in to receive text messages, we collect your mobile phone number and a record of your consent (including the date, time, IP address, source URL, and the exact consent language displayed to you at the time of opt-in). See "SMS Communications" below.
• Device information — standard technical details such as your device model, operating system version, browser type, and IP address, used to keep the Services working and secure.
• Communications — information you provide when you contact us for support.

What we do NOT collect:

• We do not collect your precise location.
• Our apps do not access your camera or microphone.
• We do not see or store your full payment card numbers — all payments are processed securely by our payment providers (see below).

How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders;
• Create and manage your account;
• Provide customer support and respond to your inquiries;
• Operate core app and website functionality, such as loading products and saving your cart;
• Send you text messages you have opted in to receive (see "SMS Communications" below);
• Detect, prevent, and address fraud, abuse, or technical issues;
• Comply with our legal obligations.

SMS Communications

If you opt in to receive text messages from us, we collect your mobile phone number and a record of your consent. We use your mobile phone number only to send you the categories of messages you consented to receive, which may include order confirmations, shipping notifications, delivery updates, customer service replies, abandoned cart reminders, and restock notifications.

We do not sell, rent, lease, share, or otherwise transfer your mobile phone number or SMS consent data to any third party or affiliate for their marketing purposes. We share your phone number only with the service providers necessary to deliver SMS messages on our behalf (such as our SMS gateway provider), and only for the purpose of delivering those messages.

You may opt out of SMS messages at any time by replying STOP to any message. You may also reply HELP for support or contact us at [email protected]. Standard message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this section are excluded from any third-party sharing. This exclusion does not apply to subcontractors or service providers acting on our behalf solely to deliver the SMS service.

Payments

Payments are handled by trusted third-party payment processors (such as Stripe and PayPal). When you pay, your card details are submitted directly to the payment processor — PSPeptides never receives or stores your full card number. Each processor handles your payment information under its own privacy policy.

Third-Party Services

We share information only with the service providers needed to run our store and complete your orders, including:

• WooCommerce — order processing and store management;
• Stripe and PayPal — payment processing;
• Shipping carriers — to deliver your orders and provide tracking;
• SMS gateway provider — to deliver text messages you have opted in to receive;
• Analytics providers (e.g., Google Analytics) — if enabled, to understand how the Services are used and improve them.

How We Share Information

We do not sell your personal information to third parties. We share your information only with the service providers listed above to complete your orders and operate the Services, or when required by law (for example, to comply with a valid legal request).

Data Retention

We keep your personal information for as long as your account is active or as needed to provide the Services, fulfill orders, and meet legal, tax, and accounting requirements. You may request deletion of your data at any time by contacting us at [email protected].

Your Rights

You may access, update, or delete your personal information by logging into your account or by contacting us at [email protected].

California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, to request deletion of your personal information, and not to be discriminated against for exercising these rights. We do not sell personal information. To make a request, contact us at [email protected].

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it.

Mobile Applications

Our iOS and Android apps load pspeptides.com within an in-app browser (WebView). The data practices described in this Privacy Policy apply equally to your use of the apps and the website.

Security

We use industry-standard measures, including encrypted (HTTPS) connections, to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us at:

PSPeptides
A brand of ProSupply Services LLC
Email: [email protected]
Website: pspeptides.com